Hi! I am Mrs. Bugg, the EdTech Leader at Mountaineer Middle School. (This position is formerly known as the TIS.) I am new to Mountaineer Middle and this position, but I am here to help with questions about technology use, Chromebook issues, and Chromebook concerns. Please email me at victoria.bugg@k12.wv.us if you have any questions.
Monongalia County requires students and their parents/guardians to read, agree to, and sign our Acceptable Use Policy (AUP). This outlines the expectations of technology use on students’ Monongalia County issued devices (Chromebooks) or other devices accessing the school network for their safety, learning, and protection. Every student must have an AUP on file at the school in order to have technology privileges. CLICK HERE for a printable version of the AUP.
HAVING TROUBLE WITH YOUR CHROMEBOOK?
CLICK HERE to fill out the Tech Help Request Form. This form, which may also be found under the "Students" tab, is for students to fill it out if their Chromebooks aren't working the way they should.
Before filling out the form, have you tried troubleshooting your problem?
Important things to do to keep your Chromebook running smoothly:
Update your Chromebook - Usually, this is done by fully shutting down the Chromebook. You should do this at least once a week.
Clear your Cache - Chromebooks start running slow if you don't clear the cache. Cache builds up from being on the internet and loading lots of sites, especially games, or those with lots of videos and images.
Need help updating or clearing your cache? Visit this Chromebook Troubleshooting Site
For additional tech help and troubleshooting resources, check out our newly developed MCS Middle & High Technology Resources site
Check out the first edition of the quarterly technology newsletter “Bugg’s Tech Bytes”